Terms and conditions
Priority Plus Care Ltd
Website: www.prioritypluscare.com
Email: info@prioritypluscare.com
Last Updated: 8 June 2026
1. Introduction
These Terms and Conditions govern your use of the Priority Plus Care Ltd website and any services provided through it. By accessing or using this website, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you must not use this website.
2. About Us
Priority Plus Care Ltd (“the Company”, “we”, “our”, “us”) provides information regarding care services and related support services.
Contact Information
Priority Plus Care Ltd
Email: info@prioritypluscare.com
Website: www.prioritypluscare.com
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorised access to the website or its servers.
- Transmit viruses, malware, or harmful code.
- Use the website for fraudulent or unlawful activities.
- Copy, reproduce, or exploit website content without written permission.
4. Care Services
Information provided on this website is for general information purposes only.
Any care services offered by Priority Plus Care Ltd are subject to:
- Individual assessment.
- Service availability.
- Care agreements.
- Regulatory requirements.
- Suitability and risk assessments.
Submission of an enquiry does not guarantee acceptance as a client.
5. Quotations and Fees
Any quotations provided are:
- Subject to assessment.
- Subject to service requirements.
- Subject to availability.
- Valid for 30 days unless otherwise stated.
Fees may be reviewed periodically in accordance with any care agreement entered into with the client.
6. Client Responsibilities
Clients and their representatives agree to:
- Provide accurate information.
- Inform us of any changes to health, care needs, or circumstances.
- Provide a safe working environment for care staff.
- Treat employees, contractors, and representatives with dignity and respect.
We reserve the right to suspend or terminate services where staff safety is at risk.
7. Intellectual Property
All website content including:
- Text
- Logos
- Graphics
- Images
- Documents
- Branding
remain the property of Priority Plus Care Ltd unless otherwise stated.
You may not reproduce, distribute, or commercially exploit any material without our prior written consent.
8. Third-Party Links
This website may contain links to third-party websites.
We have no control over the content, security, or availability of external websites and accept no responsibility for them.
9. Limitation of Liability
To the fullest extent permitted by law, Priority Plus Care Ltd shall not be liable for:
- Indirect or consequential losses.
- Loss of profits.
- Loss of business opportunities.
- Data loss.
- Website interruptions.
- Reliance on website content.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.
10. Website Availability
We make reasonable efforts to ensure website availability but do not guarantee uninterrupted access.
We may:
- Modify content.
- Suspend access.
- Remove services.
- Carry out maintenance.
without prior notice.
11. Data Protection
We process personal information in accordance with our Privacy Policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
12. Complaints
If you have a complaint regarding our services, please contact:
Email: info@prioritypluscare.com
We will investigate complaints fairly and in accordance with our complaints procedure.
13. Regulatory Compliance
Where applicable, Priority Plus Care Ltd operates in accordance with relevant UK health and social care legislation and regulatory requirements.
Any regulated care activities remain subject to applicable legal and regulatory obligations.
14. Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time.
Updated versions will be published on this website and become effective immediately upon publication.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.